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PROJECT / 01 / BUSINESS SYSTEM

Auto service
website + CRM.

A live website captures enquiries; the CRM turns them into jobs

Live businessWebsite + CRMOngoing support
FROM CUSTOMER REQUEST TO COMPLETED JOB
01Website / request
↓
02Booking / calendar
↓
03Job / team
↓
04Status / records
Workflow illustration, no customer data

Context

The problem

The business needed to handle enquiries, schedule customers, track jobs, assign work and calculate payments.

Staff need one place for job history, clear statuses and an up-to-date schedule. The public website and internal system now connect in one application.

Solution

From enquiry to completed job

A customer sends an enquiry through the public site. It appears in the CRM immediately, while a Telegram bot alerts configured team members so the request is noticed. Staff then manage the booking, job and payment records.

Customer→Request→Job→Team→Records

Built features

From public pages to operations

01

Public pages and booking

Service information, contacts and forms that send requests into the team workflow.

02

Jobs and customers

Job records, statuses, history and printable forms.

03

Calendar and staff

The director, manager and mechanic have separate permissions: the director manages all roles, while managers can create mechanic accounts. The team uses a shared booking calendar.

04

Payments and notifications

A mechanic can be assigned a revenue percentage and see their own earnings; the director sees overall figures. Telegram alerts notify configured team members about new website enquiries.

Result

A system used in daily work

The live website receives enquiries, and the CRM supports job tracking and everyday operations. I continue to maintain the system.

The interactive reconstruction lets you switch between a job board, job record and calendar. All names, jobs and amounts are fictional; it is separate from the live CRM.

Open the interactive demo ↗

View selected code samples on GitHub ↗ — this is a public showcase, not the full production repository.

Live project

Public auto service website.

A screenshot of the public home page, captured in October 2026. No access to the internal CRM is needed.

Public home page of the KV-STO auto service website
Public KV-STO website · October 2026Visit live website ↗

Illustrative demo data; no access to a live private system.